Capabilities / Quality Assurance
Quality begins with a clear specification.
Quality is measured against what has been agreed: your product brief, the approved sample, and the tolerances set before production.
01What is reviewed
Review criteria.
Measurements and tolerances
- Points of measure from your chart
- Agreed plus/minus tolerances
Appearance and workmanship
- Symmetry of collars and pockets
- Pressing and overall finish
Seam and stitch quality
- Stitch density and tension
- Puckering, skipped stitches, open seams
Fabric and colour consistency
- Shade within and between lots
- Visible fabric faults
Trims and fastenings
- Correct trims as approved
- Button and fastening security
Labels and care information
- Content, position, and legibility
- Match to the specification
Packing requirements
- Folding, bags, and ratios
- Carton marking and packing list
02Review stages
When quality is reviewed.
- 01
Material checks
Fabric and trims compared with approved references before cutting.
- 02
Sample approval
The approved sample sets the standard for appearance and measurements.
- 03
In-process review
Early pieces from the line are checked so issues are found before bulk.
- 04
Final inspection
Finished, packed garments are inspected against the agreed criteria.
- 05
Pre-dispatch review
Cartons, labelling, and documents are checked before shipment.
03Testing
Testing depends on the product and the market.
The tests a garment needs depend on its material, its use, your specification, and the rules of the destination market. Please list your testing requirements in the brief, including any nominated laboratory.
Topics that buyers commonly specify include dimensional stability after washing, colourfastness, pilling, and seam performance. Whether a test is carried out, and by whom, is agreed per programme.
04Discrepancies
When something does not match.
- 01
Identify
The issue is described with photographs and quantities affected.
- 02
Communicate
The buyer is informed promptly, with the options available.
- 03
Agree corrective action
Rework, replacement, or acceptance is agreed in writing.
- 04
Record
The resolution is recorded so it informs future orders.
Share your quality requirements.
Send your quality manual, tolerances, and testing requirements with your brief.